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Shopping regulations

These business conditions (further „Conditions“ only) estimate the juridical relations between:

Operator and vendor: Zdeněk Kohák, Chabařovická 1328, Prague 8, 182 00 Reg.nr: 67756018 VAT: CZ7306260434

Buyer: Customer who has fulfilled electronic order by means of the internet order form in the internet shop (by means of the website www.karelgott.tv ).

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Orders

The condition of the order validity is fulfilling of all information stated in the forms by the customer and sending the internet order of the chosen merchandise. By sending, the customer confirms the obligation of the order and express his agreement with the business conditions of www.karelgott.tv .
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Complaint regulations

The following regulations come out of the valid Civil code and they are specified by the vendor. All of the offered merchandise comes from authorized deliverers and official distributors for Czech Republic, in standard quality and with full guarantee according to the valid legal directives and according to the guarantee conditions of the producer. If you wish to have your complaint solved in the earliest term possible in the guarantee period, please contact us on the telephone number: +420 224 931 059 or per e-mail to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , where we will discuss the best way of solution in your case.
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Duties and rights

Vendor:

  • Is obliged to manage the order according to shop regulations, in the agreed term and to the delivery spot estimated by the buyer. At the handover of the merchandise, to hand over the necessary documents to the buyer (tax document, certificate of warranty).
  • Reserves the right not to deliver the merchandise in case that the delivery spot is situated on an unreachable place or unreachable with lots of extraordinary efforts or in a different way inadequate.
  • Is obliged not to forward any of the gathered information to third parts or to operate with them otherwise than stated, which means to manage the order only.
  • Is obliged to refund the whole amount for the purchased merchandise to the buyer if the buyer decides to cancel the agreement according to Civil code nr. 367/2000 (returning of goods within 14 days) and this has to be done within 5 days from the receiving of the merchandise from the buyer.
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